Battery CutOff %?

GivEnergy Products GivEnergy All In One
1

We have recently had our 1 year old AIO replaced (it is a long story…).

When discharging, it will not drop below 15%, even though I’ve set a Reserve of 10% through the Portal and checked it through the App.

Looking in Invertor Settings/Remote Control (cog icon top tight), it shows Battery Reserve correctly set to 10%, but CutOff set to 15%!!!

Any idea what Battery Cutoff does? What % does your AIO show for Battery Cutoff?

I suspect Battery Cutoff was set in error at some point, and should be a much lower value like 4%.

I’ve tried asking GE…

2

The advice from the other GE forum (within the portal) was the Cutoff is to protect the battery and should be set lower e.g. 4%. The Reserve is your buffer for power outages.

3

My reserve and cut off have never been touched and are both set at 4%.