Wondering if anyone could shed some light on an ongoing issue my batteries always charged to 100% over night but since the last inverter up date the only get to max 91% and charging is set back to 420 watts. Is the what other people are experiencing or is it just me.
Have been on to support but no solution the say the new software ware is working as expected. I have four 5.2Kwh batteries and now I only get 12 to 13 kWh out of system. Any help would be greatly appreciated
I would go to portal (givenergy.cloud) click my inverter on left menu, then click remote control top right and check that battery charge power is maximum. Also if the battery temperature is below 20 deg C charge power is reduced to 60%, and to 50% below 10 deg. Hope that helps.
Will have a look and let you know
Thanks