I’ve not had my system installed for very long and when I got notified that there was free energy from Octopus I paused my battery using the quick settings button so that I could avoid using the battery during this period. Once the period was over I used the quick settings again to unpause the battery. Since then my battery has been stuck on 100% - it isn’t being used at all to power anything and so I am using grid power even though I have a fully charged battery. I tried going to settings (it was on Eco mode) and I reset to defaults as well but nothing.
Any advice about how to get my system operating properly again.
Morning Geoffrey
Very interested in your recommendations for settings. I will quote my settings in moment but first say that have had no issues with my settings for 18 months until last night. Like ptwen when i want to stop my AIO from discharging either due to ‘free hour’ or when Octopus starts charging car during day time I have simply reduced AIO power output to 300 w or similar have not paused battery as such. This ensures most of increased demand is from grid. At end of the ‘period’ I alter AIO back to max 6000.
Yesterday evening I noticed that the reset AIO response did nothing and for the rest of the evening AIO appeared to be inactive and nothing I tried would change that. forced charge and discharged works but once set back to ‘normal’ AIO went inactive again.This morning however to my surprise after the 05.30 charge period ended the AIO seems to have resumed normal activities. One point the AIO charge was above its set charge to so do it not charge from grid during night although the EV did via Octopus and Zappi.
My current settings.
Enable DC discharge off
Eco mode on
A/c charge enable on
Export power priority blank
Pause battery set as pause discharge
Any comments please.
After installation GE technician did check some settings due to an unrelated PV issue and said my settings were at that time ok. Have the settings changed themselves or should I match your settings?
Changing the power discharge rate is a good simple way of stopping the AIO (or any other inverter) discharging when there’s a free period or similar, or you could program a charge for that period which would have the same effect as the inverter can only charge or discharge so if its charging (on free electricity) it can’t be discharging at the same time.
Enable DC discharge needs to be turned on so the inverter will discharge to meet home demand.
If Pause Battery is set to Pause Discharge then this will also stop your battery from discharging. Set it to Not paused.
In the GivEnergy portal at the bottom of the remote control page you should be able to see when any of your inverter settings were changed so should give a clue as to these being wrongly set.
export power priority is something I have never really understood what it does.
mine is set to load first which I think means the inverter will prioritise meeting house load rather than exporting, which sounds like what you’d want. If it’s blank for you, don;t know what that means, maybe its defaulting to load first so leaving it blank is no harm, but if you’re unsure I would set it to the same as mine
Good Evening, sorry to jump on this old post, but I have a similar issue of not discharging or exporting.
System around 7 weeks old, was waiting for Octopus Flux to be set up, MPAN has been set up now.
I can time charge of battery , but no discharge / export manually or timed, even though the timer has been set.
Battery is not paused but not sure of these settings in photo.
Any advise would be appreciated
battery reserve should be at the minimum (mine is higher than this to ensure the battery doesn’t get too low overnight)
discharge power at maximum
cutoff limit at minimum
discharge power should be at maximum
pause battery should NOT be set (mine is currently charging)
Export and Discharge are different things, a Discharge will restrict your battery to only discharging to your home between the specified hours, Export is a force export of the battery at full rate with anything above house load exported to the grid.
Hi Geoffrey, sorry 1 more thing, we both have eco on, I have enable dc charge on, you are off. Then I have ac charge enable, you have off, should I be changing these 2 aswell?
Another thing that you could check is that all your discharge slots on the portal are set to 4%. It has been reported that having it higher can act as an unofficial reserve for the battery. So it will not discharge past this point.
Thankyou, to be honest I have tried everything that’s been mentioned now, still not exporting.
Been making around 3kw for last couple of hours with battery at 100% (dishwasher and washing in that’s why it’s dropped in screenshot).
I have emailed the Solar fitters and GivEnergy now, hopefully ghey can sort it out.
It’s definitely making energy, so that’s one good thing.
