Hi everyone,
Thank you for your patience as we prepare this scheme. We’re doing some final testing today and then we should be ready to release the app tomorrow.
There is still time to sign up if you want to participate - please just send me a DM.
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I will be interested to see how EON deals with any extra export. They have just refused to pay me for my current export total. Apparently I shouldn’t be exporting my battery to the grid on their export tariff… plus a dispute about MCS installed capacity. Might go back to Octopus for less hassle.
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Did eon install you system ?
I was told by there sales man it was ok to discharge my battery to the grid, he even quoted my how much I could make if I discharge to the grid.
I’ve always set my system to drain the battery after going to bed then recharge before I get up to max my earnings.
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My original system 4 years ago was installed by EON but I have expanded it a lot. Here is a chunk of their email to me. Phoned to challenge and was told the seg is for excess solar. To be fair my mcs does not list my extra panels but I do have an mcs and more importantly I have my DNO G99 / G100 confirming my export limit for my total system. Didn’t have an issue with Octopus!
Please review the Total Installed Capacity with your Installer, to ensure your MCS certificate holds the accurate information for your micro-generation system as you shouldn’t be able to generate and export more than your total installed capacity of your system per year.
Additional points to consider :
- Has there been an upgrade to the panels since they were installed or have the panels been replaced?
- Has anything changed in the surrounding area i.e trees been removed, vacant property or have the panels been cleaned?
- Are you discharging your battery to the grid?
I had my solar system installed last year by eon.
I’ll be sending in my meter reading today and wait and see what they say.
1,I’ve not upgraded or changed anything at all.
2,There’s been no changes to the surrounding areas.
3,I have been discharging the battery to the grid as I was told to do so by the salesman and I still have the email stating this.
My issue will be if they rely on the MCS (which they shouldnt) My orignal MCS says 4.6kw pv + 3kw battery inverter. But I now have 13.2kw pv and 3x 3kw battery inverters. But my installer is confident as long as a mcs for the property exist I shouldn’t need another one. But they are willing to produce a new one if EON hold my payment.
I also run a maximum export model, last month I generated 1950kwh and exported 1930kwh IE i dump around 8kw of my battery per day then charge my battery back from grid at the cheaper rate.
this Axle energy new thing will only increase the battery dump to grid.
Ok that’s much bigger than my system. Mines 5.4KW panels and 5.1KW battery.
I have just reached 5000KW since last July.
I’m looking at expanding at the end of the year just before renewing my SEG agreement.
I’ve looked through the T&C’s and can’t see anything about not being able to charge and discharge the battery to the grid.
Plus, I have the email from the salesman telling me to do so ?.
My estimated MCS is 4849KW.
Does this mean they won’t pay me any more than 4849KW per year even though it’s an estimate ?.
I expect you will be fine. For me my MCS says 4600kw and i’ve done that in 3 months. Though those 3 months have been the most sunny on record! But I have seen some comments on youtube video’s people not being paid by eon. If they are going purely by MCS then dumping the battery will mess the numbers. I think the problem is purely eon’s process and maybe lack of knowledge. But eon can check with the dno who can confirm installed capacity, hell even ev chargers on registered with the dno.
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Just to update on this. Some EON SEG manager phoned me last night and has approved my payment they have withheld. However they instructed me to NOT discharge my battery to the grid and their default system allows for 10% additional export over what your MCS says you can do. I have 27kw of batteries with unlimited cycle warranty and they gave me a lecture about how I am damaging my batteries by discharging them so often… I kept very quiet as they agreed to release the payment.
In short anyone considering this new axle energy scheme to discharge your battery to the grid and you are on EON seg v2 the 16.5p tariff be warned that if you total export for the year is 10% higher than your suggested MCS certificate they can and will hold payment.
I will be going back to Octopus in the next few months.
Hi
I made a claim yesterday and had the same thing happened to me.
They told me it was an automated thing and that anything above the MCS amount automatically gets flagged up.
I had to phone them to get this sorted.
They have now paid me, mine was nowhere near the amount that yours was, but it was still over the MCS.
I also asked them about charging and discharging the battery and they told me I’m perfectly within my right to do so.
I also have three emails from the EON Solar team and EON Solar sales team telling me that I can charge at the cheap rate and discharge during the day at the higher rate, so really strange why they’re telling you one thing and me another ?.
I’ve also looked in the terms and conditions and there’s nothing in there to say you can’t.
99% sure they need to train their staff better. I do have a new MCS coming to reflect the full 13.2kw but as my installer mentioned yesterday it will only show installed generation and not my batteries. But I guess its fair if i was dumping 30kw of battery into the grid everyday it should trigger some kind of alert. But again the key file eon should need is the dno approval letter showing export limit. Actually EON do say max generation for this tariff is 15kw… Maybe its purely a step for them. Who knows, all i know is its been more hassle than it should of been.
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Hi
has the app been released