Cant Log into App on Phone or Laptop

General Everything Else
1

I have been unable to sign in to the app for 3 days now, on windows laptop and android phone. Is anyone else having issues?

2

12 days for me - WhatsApp messages just get the auto ‘too busy’ reply. On to Octopus who installed it to see if they can help, but seems to be a GivEnergy problem.

3

there’s a report of a similar issue from another user: Cannot log in to dashboard, "credentials do not match our records"

do you see the same as them?