EV Charger - Won't come online, and default password not working

GivEnergy Products GivEnergy EV Charger
1

Hi,

I have an EV charger that won’t connect to Giv.Cloud (it gets stuck waiting for the device to come online). I’ve tried the tamper reset method several times, I can see it accepts my wifi, and it connects (I can see it in my Unifi dashboard), but it will not come online in the portal. The web UI will not accept the default password 12345678, even straight after a reset.

Any help would be appreciated.

Thanks
Tom

2

Hi yah, we have all moved to Discord

join Discord

3

Hi Tom did you get this resolved. Can you as I am right in this phase now

4

Hi, yes I reasked in the discord channel.

The main issue was the web app is rubbish and pressing the enter key doesn’t work. You need to click the login button.

The default 12345678 password will only work after a tamper switch reset.

5

Hi, how do you do a tamper switch reset? I’m trying to update wifi details for the EV charger but i’ve been unable to connect to the hotspot as none of the passwords I’ve tried are recognised (I’ve tried 12345678, 45350425 and 53546701).

My QR code has worn away but I’ve managed to locate the following details:
Serial: 11288853546701
Network: EVSE-53546701

Any help would be appreciated. Thanks

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