Internet outage - No timed charge?

Hi all,

I have charge/discharge schedules set up so that I draw from the grid and charge the battery between 23:30 and 05:30 to make use of Octopus Intelligent GO.

However the internet in my area has been patchy recently, I have noticed that when the internet goes out the timed charge fails to start. In last nights case the internet came back at 2am, but when I woke up in the morning there had been no timed charge.

Is an internet connection really required to start a timed charge? Surely this is all stored on the inverter?

It depends on how you configure the timed charge

If you’ve done it on the app or on the portal as a normal timed charge then yes it should be saved on the inverter and never changed

If you’ve used a smart tariff card or beta tariff card, or signed up to something external like WonderWatt then it’ll work differently and will need a reliable internet connection.

Only other thing to note is the winter conditioning for batteries. If you’ve got that turned on and your battery is outside you might find that overwrites your timed charge with a specific instruction to warm the battery up by discharging or charging a bit. It might not put your normal timed charge back after it’s done - especially if the internet connection is dodgy.

All schedules are set up on the app, no other external APIs editing charge schedules.

I have a smart tariff setup but no automations attached to it, mostly it just tells me how much £ the current import/export is costing me.

Maybe just a badly timed fluke, but this isn’t the first time a charge has failed overnight and I’ve woken up to an empty battery.

Double check the timezone is right?

I think I’ve seen timezone issues can impact charging.

Should be GMT London if you’re in the UK of course.

https://givenergy.cloud/account-settings

Also press the sync button to make sure the time is right on the inverter.