I’ve had my 3.6kW Hybrid Inverter and 5.2kWh battery installed over a year ago and recently been having some issues. Initially it was a electricity meter com fail which was fixed by my installer.
Things worked ok for a day or so. But now despite full sunshine on the panels and battery sitting at 80%+, the system shows as idle. It can still read grid data so that isn’t the issue (I don’t think). The home demand is currently being met by the grid and there are no error messages been shown on the dashboard. I’ve checked that all the switches are on as well. The system is on eco with a timed charged between 01:30 and 5:00.
I’ve got no idea what’s causing the issue and why the inverter is just idling or waiting. Anyone have similar issues? I’ve emailed GivEnergy in the meantime but responses can be slow and my system has not been working for weeks.