Is an internet connection required?

GivEnergy Products GivEnergy Hybrid Inverters
1

Hi, I’m considering getting a GivEnergy system but I’m wondering if the inverter/battery requires an internet connection?

I know it would need one to query say the Octopus agile API to determine when to charge/discharge etc. but does it need a connection for anything else?

I saw firmware updates and battery calibration mentioned somewhere so I guess automatic updates would require it, but could I use a usb stick to update firmware instead? Can I calibrate the battery manually?

If anyone knows I would appreciate it. Thanks

2

As part of the terms of the warranty the kit needs to be connected to the internet and reporting back to GivEnergy

3

That’s just what I was looking for, thanks! In case anyone else needs it:

If the system is offline for more than 10% of time from the date of installation, the warranty may revert to a 12-month standard warranty from the date of commission.

4

I hate devices that need need access to the internet for no reason… myself I have locked it down on my firewall.

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I have seen that only 2 network ports are required… in fact you could also block port 25 as well - but thats for email notifications.

The manual process for updating firmware is painful to say the least… so internet access is required, but not perhaps the entire internet !!

5

Honestly, this is why I asked. I saw people reporting that givenergy/installers have remote access to start a battery calibration at any time (including when energy is expensive). Bit worrying they have a backdoor in to the network by default too. I’d definitely put the battery on an isolated IP or block access to other devices in the firewall

6

I have suggested to GivEnergy that they schedule battery recalibration for the off peak periods but I’ve not had an answer.
It should be a no-brainer but…