Octopus IOF users get Giv Premium account status automatically

Message title says it all. From the portal sidebar menu, select Account Settings, and scroll down to Subscription Status. Mine looks like this:

2 Likes

@ holdendyej

Does it also come with warranty and support? Because when you try to follow the Support/Help link, you get a timed out page:

We now have very expensive paper weights.

I do get this cloud-based health check - no idea what link might be available should the Health Check have had an issue…

Yep, so do I, but if you have an issue showing up, and click the Support link, there is no support.

I am also finding their mobile app completely messed up. I see 2 different inverters, the Gateway and the Battery, and both give me different data. I actually preferred the older version.