Hi,
I had my batteries installed over three years ago. It’s a very long story. My installer has been a nightmare.
They were finally made “right” pre Christmas. However, they were not charging properly. I emailed givenergy and they told me what was wrong with my timing set ups. I adjusted and one of my three phases is working but the other two phases are not. I have emailed givenergy repeatedly with no reply. And they have switched their phone system to some automated system that is totally broken and never gets me a reply.
Can anyone help, either with getting hold of them or to resolve the issue?
I’ve shown my unreplied emails below plus here is what I said in more detail to them:
Any help gratefully received…