Hi there,
Around 10 days ago, my Givenergy App stopped working. When I discussed this with Givenergy, they expected that the issue was that the inverter had lost the the password to my router. How this happened in a mystery as all of this is in the inverter which is pretty much inaccessible. I rebooted by router and my inverter.
It seems that in order to reset the password, you need to connect to the inverter’s wifi access point. Sadly the password was not supplied to me at installation time and after speaking with the installer, he is unable to provide me with this information.
Has anyone had a similar issue and was able to resolve it.
Kind regards,
Matthew