Around 10 days ago, my Givenergy App stopped working. When I discussed this with Givenergy, they expected that the issue was that the inverter had lost the the password to my router. How this happened in a mystery as all of this is in the inverter which is pretty much inaccessible. I rebooted by router and my inverter.
It seems that in order to reset the password, you need to connect to the inverter’s wifi access point. Sadly the password was not supplied to me at installation time and after speaking with the installer, he is unable to provide me with this information.
Has anyone had a similar issue and was able to resolve it.
That’ll find the pdf you need to reset the dongle and setup a new password etc.
Make sure you secure the access point as described otherwise people could be browsing your internet via an open hotspot - which could be a problem if your ISP doesn’t like what websites they are visiting!
Hiya,
Thanks for your suggestion on this.
I contacted my installer and the host company and to see if there was an agreed, in-house, password set, instead of UN=admin PW=admin, but nope! So then a reset of the WiFi was needed.
Inverter WiFi module reset.
The answer is that there is in fact a reset button within the Inverter Unit that will reset the WiFi module in exactly the same way as WiFi Dongle description on page 9 of the instructions.
I suggest that ideally this button should be placed on the outside of the inverter with future models to facilitate easy reset.