Hi I am new to forum but had my solar setup since 2022.
Logged into GivEnergy.cloud and noticed there was an update so though might as well do it, not done it before.
System updated and my battery dropped to 4% out of nowhere. Looking at the app you can see the charge drop from around 80% to 4%.
Just read about various users having issues, have I made a mistake updating as system has been faultless. What do I do to get battery calibrated again as I don’t want it to overcharge as it is 80% already despite showing 4%
Hi Sohail
Others on here are more knowledgeable than me, but don’t worry as it’s not possible to overcharge the battery as the BMS (Battery Management System) will prevent that. Just let it charge as required for your needs.
The SOC drop is possibly due the battery being at an incorrect level which I believe 3017 is better at correcting.
If you feel a calibration is necessary, contact GE Support.
Apologies for brevity, must dash
Mark
An update from before 3012 the SOC will drop to 0% the battery isnt flat. It will re calculate the correct SOC to be at over the following day. Which from your data the charge did just that.
The SOC rose much faster than normal as it re worked the SOC reading.
Thanks for the info
The battery is back showing charge so all good and I panicked for no reason