I’ve had a GE system for nearly 5 years. About a year ago I needed to contact support and it was appalling. A few months ago I had a real problem with the system and support services were worse than appalling. With the help of this website and a local electrician I managed to sort the problem. However…
I decided to write to a director of the company about the situation. I found contact details on the government companies site here. I thought it interesting that there’s currently only one director listed as ‘active’ (Jason Osler) and that 2 have resigned in the last year!
It might not be a bad idea for any of you out there who are well hacked off with the support services offered, to write directly to Jason Osler and express your thoughts!