How to stop API taking over?

GivEnergy Products
14

After pushing for clear answers, here’s what was ultimately confirmed:

  • GivEnergy will not remove the API lock, even if the system owner directly requests it.
  • There is no user-accessible override, once a third party applies a control lock via API, you’re stuck unless they choose to release it.
  • This lock is not disclosed in any user-facing terms, API documentation, or tariff signup process.
  • The lock doesn’t just limit Octopus automation, it also blocks access for other platforms like Home Assistant, Node-RED, MQTT, local access and custom integrations.
  • As it stands, I, the owner of the system, have no control over a product I purchased.

This is my post: