Software update

[Cowellandrew]

Hi folks
My inverter is showing an update !
Its all working well anyone had issues with this update?

[geoffrey]

it’s generally worth being on the latest firmware because this will contain the latest bug fixes and performance improvements

all firmware goes through a lot of beta testing beforehand so you won’t be the first to try this firmware

of course any upgrade does come with its own risks, so I’d suggest you don’t do the upgrade on a Friday afternoon or weekend in case you need givenergy support to assist you

[Cowellandrew]

Ok up date i have a problem with push buttons like fire push buttons!
Any way i pushed the update it got on 88%
No problem and looked like it stuck!
I was going into full Andrew mode un plug etc, but it seams it reset on its own

[geoffrey]

the update can sometimes take a while to complete.

Once the firmware is updated you will need to reprogram any charge, discharge and Eco mode settings you had as they will probably be lost. Best to set them to something wrong, then set them correctly to ensure the correct details are written to the inverter

[armstrn2]

I have updated the firmware without any issues, but normally you get some “Release Notes” to say what has been fixed, the last firmware update did have a few issues with it that required me to do a hard reset.

But so far so good

( The issue around the notes for firmware has been mentioned before on here - and the guy who did them has left, so they are looking for another way to do it )

[Rbor]

I suffered the same yesterday trying to update my AC3.0 inverter to D0.210-A0.210.
The update also stopped at 88%.

Again no release notes.

Unfortunately, my inverter went offline.
I spent all day trying to get connectivity back and am at least now back of my original software version.

Having got my system back, I won’t be updating …

See the thread here:

Update to AC3.0 firmware from D0.205-A0.205 to D0.210-A0.210

I have just seen the following message on my Inverter/Software page of the portal. [image] There’s no release notes on https://kb.givenergy.cloud (yet) I am reluctant to upgrade with no further information. I am pretty sure that Inverter updates are not accompanied by a battery calibration. Does anyone have any further information about the update. My system has been running well over the last few months and I do not want to run the risk of messing it up’. Thanks Rob

Rob

[Cowellandrew]

I seem to have got off lightly it reset its self, all is working ok, i didnt lose any of my setting, the only thing that has gone is the past 7 days tariff amount!

[wrighar]

Mine always ‘slows down’ at 88% too for 10-15mins. ‘Writing registers’. That appears normal.

I’ve been on the Beta for 2-3 months and it was good.

[Rbor]

@Cowellandrew

Its all working well anyone had issues with this update?

If you update firmware and it has works, all is well.
Thanks the GE Update gods and don’t worry about it.

If it hasn’t worked, that is where problems arise.

Rob

[Rbor]

@wrighar

Mine always ‘slows down’ at 88% too for 10-15mins. ‘Writing registers’.

Mine also stopped at this stage: 88% and writing registers. An hour later, I realised that my inverter had become offline. Updates are downloaded from GE servers so my system froze.

I spent the rest of the day trying to get my inverter back on line with success finally coming. The update then completed.

So well done – you did better than me.

Rob