|
Customer service
|
|
3
|
189
|
13 February 2026
|
|
Battery issues and no response from support
|
|
12
|
813
|
12 February 2026
|
|
System not charging from the grid or feeding to home
|
|
5
|
80
|
12 February 2026
|
|
AIO 2 extension battery compatability
|
|
10
|
180
|
10 February 2026
|
|
Spontaneous changes to portal settings
|
|
8
|
201
|
10 February 2026
|
|
Smart Tariff Beta and Intelligent Octopus Go Smart Charge Windows
|
|
2
|
106
|
9 February 2026
|
|
Givenergy battey 9.5kWh on idle
|
|
2
|
103
|
8 February 2026
|
|
In ECO mode, but the battery sits at 100% while I draw from grid
|
|
9
|
161
|
5 February 2026
|
|
Where does my power go
|
|
3
|
141
|
5 February 2026
|
|
Unable to connect to WiFi dongle
|
|
9
|
1417
|
4 February 2026
|
|
Entirely ficticious numbers in the energy flow
|
|
54
|
708
|
3 February 2026
|
|
Inverter Battery communication
|
|
9
|
203
|
3 February 2026
|
|
Selling house and splitting the system
|
|
7
|
158
|
2 February 2026
|
|
Portal inverter red dot?
|
|
5
|
140
|
2 February 2026
|
|
Charge power from mains vs solar
|
|
5
|
126
|
31 January 2026
|
|
Emilite EML M24 confused readings
|
|
7
|
199
|
30 January 2026
|
|
Has anyone been successful contacting support?
|
|
8
|
405
|
30 January 2026
|
|
Brief Outage Today - went dark _AIO did not kick in
|
|
7
|
174
|
30 January 2026
|
|
Inverter LED Layout
|
|
2
|
76
|
29 January 2026
|
|
Grid energy used yesterday when battery full
|
|
5
|
117
|
26 January 2026
|
|
Firmware updates
|
|
4
|
306
|
26 January 2026
|
|
Energy Management System - EMS
|
|
24
|
1563
|
25 January 2026
|
|
Cannot log in to dashboard, "credentials do not match our records"
|
|
5
|
281
|
24 January 2026
|
|
800W Plug In addition
|
|
4
|
183
|
23 January 2026
|
|
Giv Back controlling inverter without any notification
|
|
18
|
395
|
22 January 2026
|
|
Solar not being used/consumed during grid outage
|
|
1
|
150
|
21 January 2026
|
|
Feature Request - multiple schedules for EVC
|
|
14
|
530
|
21 January 2026
|
|
Push update of inverter software
|
|
1
|
148
|
19 January 2026
|
|
DNO Inverter limit
|
|
5
|
160
|
19 January 2026
|
|
Grid energy used by the inverter
|
|
4
|
168
|
15 January 2026
|