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Customer service....lack of response
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16
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1279
|
9 March 2026
|
|
Octopus intelligent Flux import and export
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|
18
|
1698
|
16 November 2025
|
|
Cloud portal to have a fee from May?
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90
|
2516
|
27 April 2026
|
|
Has anyone managed to update their wifi/dongle following a broadband change?
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39
|
1681
|
27 November 2025
|
|
EVC owners - if you want to remove GivEnergy's cloud from your charger then read on
|
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20
|
444
|
21 April 2026
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|
Taking Over A GivEnergy System After Probate
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16
|
724
|
8 December 2025
|
|
What's New After 3 Years Under The Hood
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29
|
917
|
7 October 2025
|
|
Application - Notice of Intention to appoint an administrator
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42
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4166
|
14 April 2026
|
|
Locked System (why and how to unlock it?)
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|
63
|
1992
|
31 October 2025
|
|
Inverter Offline / Not recognised on Ethernet
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88
|
637
|
29 April 2026
|
|
Power cut detection
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12
|
396
|
25 June 2025
|
|
Parallel String inverter with hybrid gen 3
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21
|
548
|
10 October 2025
|
|
Firmware update 3020 turned Batteries into expensive bricks
|
|
25
|
888
|
20 October 2025
|
|
Testing Home Assistant Automation - Octopus Free Energy Sessions
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|
12
|
565
|
2 October 2025
|
|
GivEnergy EV charger Error 26:Ground Leak
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|
19
|
530
|
4 January 2026
|
|
What to do if GivEnergy servers go "off"
|
|
10
|
597
|
11 March 2026
|
|
Connecting an EV with V2L to an AIO
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16
|
697
|
26 October 2025
|
|
Givenergy desktop app and mobile app both not working
|
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11
|
1211
|
27 October 2025
|
|
RFID tags not working
|
|
11
|
369
|
16 May 2025
|
|
Charging at the wrong time with the timer
|
|
10
|
313
|
28 October 2025
|
|
Moved into a house with GivEnergy batteries and inverter
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|
18
|
751
|
20 October 2025
|
|
Entirely ficticious numbers in the energy flow
|
|
54
|
794
|
3 February 2026
|
|
Adding new battery - mixing gen 2 with gen 3?
|
|
39
|
874
|
16 February 2026
|
|
Reprogramming Dongle with new WiFi requiring installer to action?
|
|
22
|
657
|
23 April 2026
|
|
Change from wifi to ethernet
|
|
14
|
686
|
11 April 2026
|
|
App giving wildy different (and incorrect) measurements to the portal
|
|
23
|
553
|
8 December 2025
|
|
EVC Automatically Resets AIO Charge Rate to Maximum
|
|
9
|
255
|
1 January 2026
|
|
Solcast Set-Up Orientation
|
|
17
|
180
|
25 March 2026
|
|
Gen 3 9.5kW Battery stuck in idle
|
|
24
|
734
|
29 October 2025
|
|
Battery not discharging after pause using quick settings
|
|
14
|
923
|
4 January 2026
|
|
Inverter Locked
|
|
18
|
473
|
13 March 2026
|
|
EPS question
|
|
33
|
376
|
20 April 2026
|
|
Unable to get local communication with my new AIO 2x 13.5kw batteries installed
|
|
26
|
646
|
16 December 2025
|
|
Scheduled charging stopping after 30 minutes
|
|
14
|
360
|
22 October 2025
|
|
Should I charge to 100% or not
|
|
18
|
573
|
6 May 2025
|
|
All in one/gateway problems
|
|
21
|
578
|
9 November 2025
|
|
Timed charge, timed export and Eco together ? Can it be done?
|
|
38
|
538
|
8 April 2026
|
|
9.5kWh Battery: Capacity reduced after 3022 firmware update
|
|
15
|
567
|
16 February 2026
|
|
Unusual spikes in charging and discharging
|
|
12
|
327
|
6 November 2025
|
|
Givenergy update
|
|
11
|
606
|
24 April 2026
|
|
AIO Local Monitoring
|
|
18
|
499
|
1 June 2025
|
|
New way to get paid for your home battery (Axle Energy)
|
|
13
|
558
|
29 April 2026
|
|
Eco Mode, Locked Systems & Automation Fix
|
|
18
|
498
|
22 October 2025
|
|
How to stop API taking over?
|
|
13
|
502
|
30 July 2025
|
|
Giv Back controlling inverter without any notification
|
|
18
|
439
|
22 January 2026
|
|
Combining 2 All In One
|
|
10
|
549
|
17 July 2025
|
|
Battery dropping below 20%
|
|
9
|
292
|
28 July 2025
|
|
Timed Export User Function - can someone explain
|
|
11
|
455
|
19 October 2025
|
|
GivEnergy Support
|
|
15
|
472
|
5 April 2026
|
|
GivEnergy AC3.0 Green Light Flashing but Battery does not charge
|
|
11
|
484
|
3 January 2026
|